The Humanetix story

From humble beginnings, we've grown our care management platform to provide solutions for some of Australia's biggest and brightest Aged Care operators.

What Humanetix does

Founded by Matt Darling, Humanetix was started off the back of tragic circumstances after the loss of Matt’s daughter, Jem, at just 18 months old. 

A first-hand experience with the systemic burden faced by clinical staff initiated a learning journey for Matt where he noticed the inconsistencies of care being delivered to his daughter. He saw that clinical information was not being passed between carers which resulted in substandard care and patient understanding.

As an expert in technology working at the forefront of intelligent systems design, Matt identified a complex system in crisis with no real solution.

After extensive research, testing, patenting and exploration at the frontier of systems tech, we are certain that our products are unique and unmatched in quality, safety and potential. Humanetix is Jem’s legacy and is the reason why we exist today with a purpose to change the way care is being delivered globally.
Company was introduced
Humanetix is founded to help Aged Care operators and hospitals deliver a better way of collecting data and delivering quality care.
2013 - 2016
Clinical trials started
A number of years is spent within Aged Care and clinical settings to define a platform that benefits today's workflow, legislative requirements and client needs.
Government support and grant
Humanetix is the only Australian company awarded with a government grant to further invest in market leading product capability. The grant is solely focused on helping today's challenges around workforce shortages and delivering more robust care leading towards the Royal Commission.
The launch of Humanetix ACE
ACE is launched following an extensive co-design period with a number of Aged Care operators. The platform is built by carers, for carers.
With over 2000 beds secured
Humanetix continues to grow throughout Australia, winning partnerships with some of the biggest and brightest Aged Care providers.
Growth with Aged Care providers
Humanetix continues to partner with new Aged Care providers and also receives a significant equity investment from a major funds management firm to continue to expand our offering.
Continued growth and momentum
Humanetix opens its new headquarters in Melbourne, launches a Home and Community product and continues to onboard new customers.
Industry expansion and accolades
Humanetix achieved remarkable growth in the broader healthcare market by expanding into Southeast Asia, being recognised by the Future of Ageing Awards, AWS Healthcare Accelerator and ANDHealth+ Commercialisation Programmes, and winning the Software Innovation Award at the prestigious InnovationAus Awards for Excellence.

Our Mission and Vision

At Humanetix, our mission is simple yet powerful – to simplify the way care is delivered and ensure that compliance is upheld in various industries. We are driven by a deep-rooted commitment to improving the lives of individuals, organisations, and communities through innovative technology solutions. Our vision is to create a world where all people can lead a meaningful and fulfilling life by harnessing the potential of emerging technologies. We aim to empower healthcare providers, businesses, and institutions to operate more efficiently, make informed decisions, and deliver exceptional care to those in need.

Our Values


We want to help our clients and the industry move forward. We are the catalyst of change for Healthcare and we are your partner in care.


Everyone at Humanetix understands the challenges facing the Healthcare industry and we approach our conversations with empathy and understanding.

We always strive to be relatable, respectful and approachable.


We strive to make a difference to the industry through working with governments, partners, aged care peak bodies, and not just our client base. 

We are outcome and evidence orientated. 


We’re not perfect and if we fail, we dust ourselves off and try again.

We always try to ensure we are future-focused and driven to innovate for better care in our industry.


We are the business that everyone trusts, We talk to you with honesty. 

Regardless of circumstance we always operate with trust, transparency and integrity. 

Humanetix Humans

Our Humanetix Humans are a great bunch. We share a common goal and purpose to improve the Aged Care industry through smart technology. We’re Australian made and proud of it. All of our wonderful engineers are based right here in Australia, building the best care management platform that is scalable for todays and tomorrow's requirements.

Our Executive Team

Our Clinical Advisory

Chris Lemon
Registered Nurse
Clinical nurse educator and registered nurse who is passionate about providing high-quality care and who has enabled change as
QA Resource for a care platform.
Joana Fernando
Clinical Nurse Educator
A clinical nurse educator and registered nurse with a Master's degree in Nursing Administration who is passionate about providing high-quality care and who has enabled change as QA Resource for a care platform.

Data-Driven Efficiency at Its Finest!

Our client results speak for themselves. Working with the Australian Government and the University of Canberra, we were able to deliver transformative results:
20% saving in nursing and care time or around 90 minutes per shift
Increased care delivery, with assessment completion rates increasing from 68% to 96%
Increase in client directed care, with individual client focused goal setting increasing from 56% to 88%
The study results were particularly significant considering it was completed in the context of the COVID 19 outbreak.
The findings were subsequently published in the March 2022 edition of the Wiley Journal of Clinical Nursing which you can find here

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