The Humanetix story

From humble beginnings, we've grown our care management platform to provide solutions for some of Australia's biggest and brightest Aged Care operators.

What Humanetix does

Founded by Matt Darling, Humanetix was started off the back of tragic circumstances after the loss of Matt’s daughter, Jem, at just 18 months old. 

A first-hand experience with the systemic burden faced by clinical staff initiated a learning journey for Matt where he noticed the inconsistencies of care being delivered to his daughter. He saw that clinical information was not being passed between carers which resulted in substandard care and patient understanding.

As an expert in technology working at the forefront of intelligent systems design, Matt identified a complex system in crisis with no real solution.

After extensive research, testing, patenting and exploration at the frontier of systems tech, we are certain that our products are unique and unmatched in quality, safety and potential. Humanetix is Jem’s legacy and is the reason why we exist today with a purpose to change the way care is being delivered globally.
2011
Company founded
Humanetix is founded to help Aged Care operators and hospitals deliver a better way of collecting data and delivering quality care.
2013 - 2016
Clinical Trials
A number of years is spent within Aged Care and clinical settings to define a platform that benefits today's workflow, legislative requirements and client needs.
2018
Government support
Humanetix is the only Australian company awarded with a government grant to further invest in market leading product capability. The grant is solely focused on helping today's challenges around workforce shortages and delivering more robust care leading towards the Royal Commission.
2018
ACE launch
ACE is launched following an extensive co-design period with a number of Aged Care operators. The platform is built by carers, for carers
2020
Over 2000 beds secured
Humanetix continues to grow throughout Australia, winning partnerships with some of the biggest and brightest Aged Care providers.
2021
Continued momentum
Humanetix continues to partner with new Aged Care operators from our competitive set, winning small, medium and large Aged Care operators throughout Australia

Our Values

Helpful

We want to help our clients and the industry move forward. We are the catalyst of change for Aged Care and we are your partner in care.

Resilient

We’re not perfect and if we fail, we dust ourselves off and try again.

Always trying to ensure we are future focussed and driven to innovate for better care in our industry

Empathetic

Everyone at Humanetix understands the challenges facing the Aged Care industry and we approach our conversations with empathy and understanding.

We always strive to be  relatable, respectful and approachable.

Action

We strive to make a difference to the industry through working with governments, partners, aged care peak bodies. Not just our client base.

We are outcome and evidence orientated. 

Trustworthy

We are the business that everyone trusts, We talk to you with honesty. 

Regardless of circumstance we always operate with trust, transparency and integrity. 

Our Humanetix humans

Our Humanetix Humans are a great bunch. We share a common goal and purpose to improve the Aged Care industry through smart technology. We’re Australian made and proud of it. All of our wonderful engineers are based right here in Australia, building the best care management platform for Australian Aged Care operators.

Don't just take our word

Our client results speak for themselves. Working with Johnson Village Services we were able to deliver transformative results:
1
20% saving in nursing and care time or around 90 minutes per shift
2
Increased care delivery, with assessment completion rates increasing from 68% to 96%
3
Increase in client directed care, with individual client focused goal setting increasing from 56% to 88%
The study results were particularly significant considering it was completed in the context of the COVID 19 outbreak.
The findings were subsequently published in the March 2022 edition of the Wiley Journal of Clinical Nursing which you can find here

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