ACE logo

Introducing ACE

Empowering today's Aged Care workforce with the time to care and the data to care well.

A true continuum of care

We work with retirement living, residential and home and community care organisations worldwide. We understand that as clients age, so do their needs and level of care requirements. That's why we've built a platform that allows you to scale with your clients as their needs and preferences of care change under a continuum of care.

ACE residential and retirement living

A product co-designed with retirement and residential carers, specifically for them. We've worked with multiple levels of employees across different facilities - From Registered Nurses, Assistance In Nursing, Carers, Occupational Therapists and Management teams.

We take the time to understand your facility and residents, provide different levels of training and support so you see the benefits from day one.

ACE home and community care

Built for today's home and community care business, including care manager profiles plus multiple team views, centred around your Home Care clients.

A product co-designed with Care Managers, Support Workers, Admin Roles and Frontline Home and Community Care staff.

We understand the complexity of today's Home and Community Care business, including CHSP, STRC and HCP funding intricacies, whilst taking into account scheduling and finance requirements.

ACE product offering

Feature Upgrades
Patented clinical care management platform
Government reporting
Multi-facility
Custom Dashboards
Custom Configuration
Custom Updates
Support Hours
Essentials
$0.99
/day
Cost per resident (ex GST)
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Feature Upgrades
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Patented clinical care management platform
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Government reporting
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Multi-facility
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Custom Dashboards
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Custom Configuration
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Custom Updates
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Support Hours
Enterprise
$1.50
/day
Cost per resident (ex GST)
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Feature Upgrades
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Patented clinical care management platform
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Government reporting
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Multi-facility
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Custom Dashboards
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Custom Configuration
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Custom Updates
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Support Hours

A flexible system

ACE diagram

A care management
platform like no other

Here’s just some of what our Humanetix, ACE clients are saying about the benefits they get from partnering with us.

Better documentation

"We've had huge increases in both quality and completeness of documentation"
  • Far more individualised and detailed information
  • Data-driven clinical and business decisions
  • Accurate, complete digitised data to acquit accountabilities and manage risk
  • Real-time business insights, analytics & compliance

Most reliable in class

"Proven reliability in all conditions. No unplanned outages, ever!"
  • ACE is highly reliable with no significant unplanned downtime
  • Our 24/7 helpline receives on average less than one call per facility per quarter

Easy to use

"The different clinical roles for privacy and ease-of-use are so easy to use"
  • Orchestrates care using a patented system
  • 18 different clinical roles (nurse, allied health, doctor, etc)
  • Clear instructions for all staff according to their roles significantly reduces errors

Increased productivity

"We have seen a huge shift in productivity, being reinvested back into caring for our clients"
  • Staff complete records as they provide care, which is substantially quicker and more accurate
  • Positive staff experience because they have time to care
  • No paperwork, easy recording at the point-of-care

Big increases in quality and continuous improvement

"We're delivering best practices that give greater choice and dignity to our clients"
  • Best practice, automated care planning, with reminders and alerts for staff to implement required care
  • Drives continuous improvement & innovation
  • Quality-assured care, with all the data required for audits and reports

Workflow transformation

"Our care is now streamlined care planning, recording and shift handover is so much easier and more efficient"
  • Care planning and recording through a streamlined and intuitive user experience for best practice care
  • Shift handover is reduced and can focus on the deep needs of the client
  • No printed records required for shift handover

Client knowledge and insights

"We now have over 1,000+ facts on each and every client"
  • Replaces the paper forms previously used to document care
  • 1,000+ facts about the client and 360+ activity specifications, including many previously not recorded
  • More client data collected in the right way results in more personalised care

Technical & data capability

Our leading engineering and data team have ensured the most sophisticated data and technical capability.
1

Easy integration

‘plug and play’ capability through rest and/or fhir.
2

Agile & configurable

Most changes are made via system configuration rather than via re-coding.
3

Data integrity

Any device, anywhere operation for point-of-care clinical information and easy data input.
4

Secure

Active directory compatible, supports oauth sign-in, encrypted point-to-point communications and more security features.
5

Cloud-ready

Stateless multi-instance demand driven server architecture lets you take advantage of the best features cloud has to offer.
6

Best practice care

Decision support includes auto-generation of suggested care plans based on outcomes of patient assessments.
7

Patient/relative empowerment

Includes defined access to allow patients and relatives to contribute to care.
8

Telemedicine

A common, real-time data set for all clinicians wherever they may be located through the cloud.
9

Advanced data analytics

Unique data quality assurance mechanisms give you unparalleled data quality. next generation concepts of operations and maximum value for minimum user overhead offer improved data volumes. quality volume data offers the best insights through analytical tools and dashboards.

Don't just take our word

Our client results speak for themselves. Working with Johnson Village Services we were able to deliver transformative results:
1
20% saving in nursing and care time or around 90 minutes per shift
2
Increased care delivery, with assessment completion rates increasing from 68% to 96%
3
Increase in client directed care, with individual client focused goal setting increasing from 56% to 88%
The study results were particularly significant considering it was completed in the context of the COVID 19 outbreak.
The findings were subsequently published in the March 2022 edition of the Wiley Journal of Clinical Nursing which you can find here

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